INTRODUCTION

INCON offers a series of virtual learning lectures on topics of relevance to their teams, clients and partners. The program focused on polishing skills so we are ready for the ever changing and increasingly competitive events industry landscape. This year we look forward to learn from each other so we can respond to the changing face of customer service whilst leveraging new technologies to spark creativity and ensure operational efficiencies. You can also check out previous INCON Learning programmes in our archive below where you can learn about leadership development, AI tools as well as innovative strategies to make your event stand out, drive registrations and enhance audience engagement.

 

13 May 2025 | 19.00 AEST, 10.00 GMT/11.00 CET

Use AI to Disrupt, Reimagine, and Lead in the Events Industry

Dawid Naude, CEO and Founder, Pathfindr
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Description: Running events means juggling tight timelines, sponsors, speakers, venues, budgets, and audience expectations. This session cuts through the AI noise and shows how you can use it to streamline operations, personalise experiences, and free up your team to focus on what really matters.

Key Takeaways: 

  • Supercharge what you can do today, reimagine what you can do tomorrow.

  • Save time by automating manual tasks and use AI to personalise member experience without extra workload. 

  • Get real examples of how events are already applying AI in events, marketing, and operations. 

Dawid Naude

CEO and Founder, Pathfindr

 

 

TBC

Utilising your data and metrics for education programs

Alexis Kolak, Education Director, SmithBucklin
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Alexis Kolak

Education Director, SmithBucklin

 

 

TBC

AI Audience Insights

Simon Shelley, Natter
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Simon Shelley

Natter

 

 

February 2025

AI for Events & Data Analysis

Nick Borelli, Marketing Director, Zenus
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Learning objectives:

  • Apply data-driven decision making to improve strategic and operational management within our businesses.

  • Explore and adopt current data and AI tools that enhance operational efficiency and productivity.

  • Leverage data insights and AI capabilities to deliver more informed, value-driven support to clients.

  • Utilise AI for real-time data interpretation to drive incremental improvements in event design and outcomes.

 

INCON Learning Archive

Previous year’s INCON Learning recordings are also available:

  • 2024: Sharpening Skills for a Dynamic Events Industry

  • 2023: Tools, Techniques & Trends

  • 2022: Duality of Live and Hybrid Meetings.

  • 2021: Learning, Sharing & Innovating Together

  • 2020: Mastering Virtual Engagement & Leadership